OUR SERVICES
Residential Property Eviction Management

Fees:
Xpello works on a monthly fee fixed fee of R250 (Incl VAT) per month or R2 760.00 (Incl VAT) per year If a tenant needs to be evicted, no additional fees are payable whether the eviction is dealt with on an unopposed or opposed basis.
(Our approval of the application is subject to the tenants' affordability and credit checks submitted during the application process)
If you need assistance with tenant screening, click the this link or more information and support.
For a nominal fee - whether you are at home or out of town – Xpello gives you full access to our team of highly experienced specialists who will manage the entire breach and eviction process on your behalf. There is no waiting period and Xpello's specialist panel attorney will attend court on your behalf. While a typical eviction can cost Landlords anything from R 40 000, Xpello handles the legal process at no additional cost to you if your tenant defaults on payment. Offering real protection and support at a fixed and affordable rate.
Criteria:
We do not accept leases where the tenant is already in breach of contract or has defaulted in the past 4 months. Applications are assessed on the Tenant's affordability, credit report and overall vetting outcome. View the Apply page for more information.
Process:
-
If a tenant defaults on the terms of the agreement, a letter of demand must be sent by you or your agent. This letter is cc to breach@xpello.co.za which reports the matter to Xpello.
-
As soon as we receive the letter of demand from you Xpello's process is activated. Xpello has a 98% successes rate to have the breaches resolved without a need of an eviction.
-
Should the matter not be solved the lease will be cancelled and Xpello will proceed with the Eviction on your behalf. Residential evictions which are governed by the Prevention of Illegal Evictions from Land and Unlawful Occupants of Land Act 1998 (“PIE Act”).
-
Xpello's primary focus is to get the tenant out of the property as quickly If the tenant vacates and you wish to pursue the arrears or damages claim, one of Xpello's partner attorneys can assist you at a 15% discounted rate.
Duration:
To obtain an Eviction which is not being opposed by the Tenant takes 16 - 24 weeks. However, often Xpello is able to work with the tenant and get them to move out before it escalates to court, which means you are then able to place a tenant sooner to minimise further financial losses.
Commercial Property Eviction Management

Fees:
Xpello works on a monthly fee fixed fee of R300.00 (Incl VAT) per month or R3 450.00 (Incl VAT) per year.
If a tenant needs to be evicted, no additional fees are payable whether the eviction is dealt with on an unopposed or opposed basis.
(Our approval of the application is subject to tenants' credit checks submitted during the application process)
The worrying decline in economic growth and the resultant lack of market spend could result in a higher risk of defaulting tenants for landlords of commercial properties. Xpello’s unique solution guarantees a safeguard against costly evictions by handling the entire process from start to finish.
Criteria:
Our Commercial services are only available to commercial leases where the rental amount does not exceed R50 000.00 per month. We do not accept leases where the tenant is already in breach of contract or has defaulted in the past 4 months.
Process:
-
As soon as we receive notification from you that the tenant has defaulted, we start taking action.
-
Commercial law is not governed by the PIE Act and is instead regulated by common law, specifically "Rei Vindicatio" - the legal action by which an owner is entitled to recover the property from the person in possession of it. Xpello will instruct attorneys to apply to the High Court for judgment that includes an order for all 3 items:
-
The eviction
-
Payment of the outstanding rental
-
Payment of outstanding utilities
-
Duration:
It can take 10 - 14 weeks if the eviction needs to go through the court process. However, often Xpello is able to work with the tenant and get them to move out before it escalates to court, which means you are then able to place a tenant sooner to minimise further financial losses.
Training for the Real Estate Industry
Fees:
Training sessions are provided FREE OF CHARGE to Xpello Clients
Estate agents are prohibited from evicting tenants; however, it is in the interest of the industry that agents are made aware of the processes undertaken to ensure a speedy, fully legitimate eviction. Elize le Roux, MD of Xpello, is an acknowledged expert in the field of legal evictions and shares her knowledge in training sessions.
The purpose of the training sessions is to advise owners and estate agents on topics such as vetting prospective tenants, learning more about residential and commercial leases, and clarifying the law.
Venue:
Training conveniently takes places at your premises.
A few recent training sessions included:
-
Breach of the lease agreement
-
Evictions
-
The value of a Mandate for Agents
-
Vetting; What to look out for
-
How to detect fraud before you become a victim
For more information and enquiries regarding training, please email armand@xpello.co.za or elize@xpello.co.za
